Dear Andes Salt Expeditions customers:
On behalf of the ANDES SALT EXPEDITIONS team, receive our most sincere and warm greetings in such difficult times, but with great hope for the future. From our home UYUNI city, from the largest and most magical Uyuni salt flats, we send you all our positive energies in order to overcome this global pandemic that has separated us from all our loved ones and from all the people of the world.
Like any storm that comes to an end, this pandemic will be temporary. There will be future moments already close to be able to be together again enjoying the beauty of our planet and all the wonders that await us to know on it.
We want to express our gratitude for the trust you have placed in the ANDES SALT EXPEDITIONS team to be their tour operator in their future adventures in our ancient lands Bolivian, especially in the magical Uyuni salt flat.
As we all understand, we are at a time when the world economy has suffered a severe setback due to the crisis caused by Covid 19. Many productive and service sectors have been severely affected. The tourism industry has not been immune to this, on the contrary, it was one of the first affected. Trips have been canceled or postponed all over the world. Tourism, the most important economic activity in Uyuni city, has fallen.
For this reason, appealing to the goodwill of each and every one of our clients, we ask those who still have a reservation with us for the next few months or in the future, not to cancel them. We ask that you continue to believe in us and keep the future option to travel in 2021, 2022. We will remain flexible regarding your travel date. We know that many of you are being affected economically as we are, but ANDES SALT EXPEDITIONS continues to fight, firm and with the same desire to continue providing a quality service to our clients to know our wonder of the world, SALAR DE UYUNI AND LAGUNAS DE COLORES.
That is why, as a tourism company, we have found ourselves in the need to follow the following guidelines from now on:
If you are forced to cancel your trip, we will provide a letter to your insurance company so that you can request a refund of your deposit.
Many of our compatriots here in Bolivia have lost their jobs. ANDES SALT EXPEDITIONS has continued firm despite the harsh circumstances, as thousands of families in Uyuni have been left helpless by this critical situation.
Finally, we have many human reasons to continue steadfast in our decision to continue working, resisting and facing this pandemic with the best will in the world.
Thanks to your trust and the non-cancellation of your trip, we will continue to provide the most humane and comprehensive solutions possible, both to our external clients (our travelers), as well as to our internal clients (our staff).
We always send you blessings and a lot of love from the management of the Andes Salt Expeditions team.
Thank you for your trust.